Support
Context Help
If you lose your way inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up window will show up. It contains elaborate information about all the operations that you can perform on the given page. Each pop-up window shows up on the very same page so that you can quickly return to your work.
Video Tutorials
We have a rich array of tutorial video clips demonstrating how to use our Control Panel. They're created for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the solution you need, examine our extensive FAQ section, which comprises questions asked by actual users and provides real solutions. We periodically "revamp" our Frequently Asked Questions database with new questions & answers in order to encompass all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can get in touch with our excellent team of technical support engineers available 24-7 and eager to help you with any query. Each support ticket you send will be responded to in less than 1 hour (the average trouble ticket response time being only twenty minutes), so you will not have to wait a long time to get your question answered.
